#191: How to Scale Without You with Alex Navas

#191: How to Scale Without You with Alex Navas

[one_third padding=”0px 0px 0 0px”]Listen on iTunes[/one_third][one_third padding=”0px 0px 0 0px”]Listen on Stitcher[/one_third][one_third_last padding=”0px 0px 0 0px”]Listen on Google Play[/one_third_last]
Alex Navas is a marketing and business growth strategist with a passion for helping online entrepreneurs build profitable, purposeful, and successful businesses while focusing on what matters most – their family. Through the Fampreneur™ movement, he has helped dozens of family-focused experts and thought leaders create the lifestyle they want by combining the right mindset, marketing strategies, and monetization strategies to achieve success and grow their online businesses.
In this episode, Alex shares the crucial conversation about premium offerings and how to scale your business without you. He discusses how to get to the place where you can charge premium rates on prime programs and still have people sign up as well as what the Premium Client Experience Process is and how it works. He explains the concierge experience he provides, how he customizes the client experience, and why the environment plays a crucial role in the prime programs.
[tweetshareinline tweet=”Your prices—they are a reflection of the impact that you make on people. – Alex Navas” username=”@sigruncom”]

In This Episode of The Sigrun Show:

The Income Through Impact concept
Why entrepreneurs struggle with pricing
The Premium Client Experience process
“Cafe conversations” and their significance to the premium client experience
Why many potential clients come to Alex
Why your desire to want to review everything is slowing you down
Why the premium client process starts with you
Why he lets the conversations be about the clients and not him
The difference between the “big offers” and the “small offers”
Words to use during your client call
How clients get the results they seek
What happens after the first call
How little touch points make a huge difference in the client experience
How he solves the scalability of the program
The value of having a team service your clients
How he spots potential stars at the beginning of client relations

Key Takeaways:

Your clients want results. It’s about getting confident in your ability to produce results.
When asking questions, find out your clients’ motivations—the thing that matters most to them.
The first call is foundational in the client experience.
Little touch points make such a huge difference.
The quality of questions your clients ask determines the quality of clients they’re going to become.

Resources Mentioned:

Psycho-Cybernetics by Maxwell Maltz
Self Belief by Jamal Edwards
Traction by Gino Wickman
The 80/20 Principle by Richard Koch

Connect with Alex Navas:

Please share, subscribe, and review on iTunes

Thank you for joining me on this episode of the Sigrun Show. If you enjoyed this episode please share, subscribe and review on iTunes or Google Play Music so more people can enjoy the show. Don’t forget to follow and connect with me on Facebook, Twitter, and Instagram.

Get Your Free Training

Through my own entrepreneurial journey and by training thousands of online entrepreneurs I’ve identified 7 STAGES of a Profitable Online Business. Get free access to the 7 Stages training videos and take your online business to the next stage.